Yesterday, Duncan decided to print out some pictures so we could put them in our frames at home. So, he went to this printing shop which he truly trusts (because he was satisfied with their service the last time he went) nearby our house.
When he came back, I saw his unhappy face and he said "I am not very happy with them!" I asked "Why?" So, he showed me the pictures. My reaction was "Oh my, what have they done to our pictures?" I couldn't believe for the first time Duncan didn't say a word to them when he saw those pictures and instead he just paid them! Seeing those horrible looking pictures just completely destroyed the start of my lovely day.
Duncan decided to make things right. So, he cycled to another photo shop about 20 minutes away. When he reached the shop, he asked them while showing the awful pictures, "Can you do better than these?" They answered, "Of course!"
So, I am now a happy lady again after we developed better ones. We are now able to put them in our beautiful frames and make our house look even better.
Here are a couple of pictures that really got me angry. Are you ready?
On the left, I looked like I have a third degree sunburn! The right one is better quality!
As you can see in the bottom picture, I screwed it up because I was so angry! Look at us? I didn't know whether to laugh or cry when I saw this. Now I can laugh about it though.
Anyway, I also fixed our printer today. We can print out pictures ourselves now so Duncan and I are happy bunnies. Save a lot of money as well because we don't have to send the printer to a computer shop to fix the cartridges.
Have you ever been a dissatisfied customer before? If yes, do you tell them that you are not satisfied or you just keep quiet and get on with your life? I think we have the right to say what we think is not good enough. CUSTOMER IS ALWAYS RIGHT!