Showing posts with label SOPs. Show all posts
Showing posts with label SOPs. Show all posts

Monday, August 25, 2014

Doing Business - Our Relationship with the Hotel Industry - Part 3

Once we had become part of the Vistana family, we were able to do some business with the hotel. This took on two forms: teaching English to the hotel staff, and proofreading hotel documents.

As YTL Hotels were not keen on paying us money for our services, we engaged in an exchange of services instead. I would proofread hotel SOPs (Standard & Procedures), calculate how much I would charge based on our proofreading charges, then arrange with Wayne how many nights stay at the hotel that price would represent.

I taught two batches of Vistana Hotel staff English lessons, which comprised around 8-10 total months. In return we negotiated to have use of a function room for a full day, 4 times that year. We organised English Workshops for our students with a small price to attend, and held 3 sessions per day. That made a total of 12 sessions that year with a maximum of 20 students per session. So we were able to make a nice return.

English Workshop at Vistana Hotel Kuantan in March 2012

We have also done, and continue to do, proofreading jobs for The Majestic Hotel, getting free stays in return each time. It certainly makes our KL trips even more splendid!

The grand Majestic Hotel has become a second home for us



Tuesday, February 14, 2012

Horne Learning Services

My wife and I have begun our entrepreneurial journey by forming our company named "Horne Learning Services."





This is the logo we designed together. It was the first finished result we had attempted and we liked it.

We are really excited about this and are looking forward to much growth and success in the future.

We are writing Standard Operating Procedures (SOPs) like any efficient company, and that's not an easy job! So too is typing up 48 yearly lesson plans for four different age groups, along with other customised lesson plans for our work at hotels, hospitals etc.

I'm certain that the hard work now will pay off later. Please don't hesitate to visit our facebook page at the following link:




All the information about what services our company offers is on the info tab of our facebook page. Go ahead, make yourself at home, we would appreciate your support!